WELCOME

Welcome to TEN's online course for debtors who have already filed their Chapter 13 petition and have been directed to this site by their Trustee.

Information about Chapter 13 (PDF)

Select Language

en es

Course Login

First-time user?
Click on Register below.

You will receive registration confirmation by email. You must have a valid email address. Your registration will only be complete when you read and respond to the email as directed.

The lessons presented in this debtor education course use Flash to display the video, animations, and for the quizzes to format correctly. This will change soon, but for now, you MUST complete the actions required in Step 2 below. As always, you can check the FAQs in Help in the Main Menu. 

Step 1. Register for the course.

You must meet these conditions:

  • an active Chapter 13 case. This course is NOT for Chapter 7 cases.
  • a valid email address. This is how you will complete your registration and receive your certificate when you complete the course.
  • the Trustee Identifier Number you were given by your attorney or trustee's office. It is on the flyer they gave you about this site. It looks like TEN13XXX. You will need to input TEN13 and the 3 missing numbers.
  • your Chapter 13 Bankruptcy Case Number. If this is not correct, we will not be able to file the certificate with the court when you complete the course. It should look like this: 16-12345. It has two digits for the year and 5 numbers (YY-XXXXX). Sometimes your case number with have letters and initials attached to them. You may include them, just be certain you have the required numbers included.
  • your full name "exactly" as shown on your bankruptcy petition.
  • your Chapter 13 bankruptcy Schedules A/B, D, and E/F for Lesson 1 and Schedules I and J for Lesson 3. You can get copies of these Schedules from your attorney, or the Bankruptcy Clerk for a small fee.
  • only one person's name can appear on each certificate to be filed with the court. If your spouse is named on a Chapter 13 bankruptcy petition, they will need to register and take the course individually. They will need a separate valid email address. Check your email for a link to use to confirm your registration. (We need to make sure your email address works.) 

Now Sign up for the course.

Step 2. Adjust your browser and check course requirements.

 Everyone should look at the Course Requirements. You'll need speakers or headphones and your copy of your bankruptcy schedules. 

Computer: You need a desktop or laptop computer for this course. Do NOT use a tablet or a phone. 


Browser: EVERYONE will need to make adjustments to their browser to make it work with this course.

Do NOT use Mozilla Firefox or Microsoft Edge. 

Compatible browsers include Google Chrome (Recommended), Internet Explorer, and Safari.

Click here for browser ID and update.  (Recommended) Update your browser routinely to ensure the latest security measures.

Adjustments required for this site only: Enable Flash and allow Popups. An additional step is required for Windows 10 users using Internet Explorer. 
The Flash plugin is often already installed in your browser but it may be disabled. You must enable Flash for this course to work. 


Do you already have Flash installed and enabled?  CLICK HERE and Scroll down to #5 to test it. If you see clouds and tire swing moving, you are done with Step 2. It will open in a new window so you don't lose your place here.


Google Chrome on Windows or Mac: This is the easiest browser to set-up. Takes 30-seconds.

Chrome users: Quick method to Enable Flash and Allow Popups. If you don't see Flash listed when the site information is opened, click on Site Settings for a longer list. Once completed, move on to Step 3 


Windows XP, 7, 8: 

For Internet Explorer, How to Enable Flash Player for Internet Explorer.


Then allow for Pop-ups on this site:

Open Internet Explorer, select the Tools button, and then select Internet options.

On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

Click on F5 at the top of your keyboard to reload the page and make the changes you made go into effect. 

Windows 10: 

For Internet Explorer on Windows 10, How to Enable Flash Player for IE on Windows 10.

If you are using Internet Explorer on a Windows 10, How to disable Active-X controls.

Then allow for Pop-ups on this site:

Open Internet Explorer, select the Tools button, and then select Internet options.

On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

Click on F5 at the top of your keyboard to reload the page and make the changes you made go into effect. 


 Mac OSX:

For Safari on Mac OS, see How to Enable Flash Player for Safari.

Click on F5 at the top of your keyboard to reload the page and make the changes you made go into effect. 


 

Once you've made the changes to your browser, move on to Step 3. 

 

Step 3. How to begin the course.

Do NOT skip Step 2 above. It will be the only way to prevent technical problems before starting the course.

  1. DO NOT TAKE THIS COURSE for a Chapter 7 case. It is for Chapter 13 cases only
  2. Once your computer is configured, begin the course by logging in with the username and password you created during registration.
  3. Then click on The Lessons in the Main Menu. 
  4. Most people will choose the EARN CERTIFICATE (English) version. You only choose one course. 
    The course contains an Orientation and 10 Lessons as you can see listed at the top of the homepage

    The EARN CERTIFICATE (Spanish) version is also available. Select either the English or the Spanish course. You only need to select one course.
     


    The NO CERTIFICATE versions (English or Spanish) are for your convenience to review any of lessons as you like sometime in the future. 

 

Questions/Problems? 

Frequently Asked Questions (FAQs) in Help in the Main Menu of 13Class.com

 


 

 

Copyright©2014-18 Trustees' Education Network. All rights reserved